Gaming should be a source of fun, not stress. 10wicket believes every player has the right to play responsibly, which is why we provide tools and features to help you build healthy gaming habits.
Responsible gaming means treating gaming as a form of entertainment — where you control your own time and money, rather than letting the game control you. 10wicket firmly believes that an informed player has the best experience.
Online gaming can be exciting and fun, but for some people it can also become addictive. 10wicket acknowledges this and keeps responsible gaming tools active across the platform — because our goal isn't just to offer games, it's to look out for your overall well-being.
If you ever feel that gaming is affecting your family, work, or finances, reach out to us right away. We will not judge you — we are here to help.
Responsible gaming at 10wicket isn't an added perk — it's a core part of who we are. These tools are available free of charge on every account.
Logging into your 10wicket account puts you in full control of your gaming. Our tools are simple and take effect immediately:
Decreasing a limit takes effect immediately. Increasing a limit, however, is subject to a 24–48 hour delay — this is intentional and is there to protect you.
Ask yourself the questions below. If you answer yes to more than one, please talk to us:
Do you keep playing to try to win back money you've lost ("Chasing Losses")?
Is gaming pulling your attention away from family, friends, or work?
Are you finding it hard to stop gaming?
Are you taking on debt or dipping into your savings to fund your gaming?
Do you feel irritable or restless when you're not gaming?
Are you hiding the extent of your gaming from family or people close to you?
These questions aren't meant to judge — they're here to build awareness. Asking for help is a sign of strength.
10wicket strictly prohibits gaming for anyone under 18. Age is verified at registration, and KYC documents may be requested to confirm identity if there is any doubt.
If you have young children or teenagers at home, use family filtering software to prevent them from accessing gaming platforms. Keep your devices locked and never share your password.
Gaming addiction is a real issue, and seeking professional help is completely normal. The 10wicket support team is always here for you — but don't hesitate to reach out to a specialist if you need one.
Your mental well-being comes first. Take a break from gaming whenever you need to — your account will be here when you return.
Repeatedly spending beyond your budget
Feeling angry or frustrated after a loss
Skipping sleep or work to game
Gaming is causing conflict with family
Feeling more stressed than entertained
Playing beyond your set time limit
The 10wicket platform is secured with SSL encryption and 24/7 security monitoring. Your data and funds are fully protected.
Set your own deposit, loss, and session time limits. These tools are available directly in your account settings.
You can temporarily or permanently close your account at any time. No promotional offers will be sent during the exclusion period.
You'll receive automatic reminders at set intervals, letting you know how long you've been playing and how much you've wagered.
Your full gaming history, deposit, and withdrawal details are all visible in your account — for complete transparency.
The 10wicket support team is trained in responsible gaming. Feel free to reach out whenever you need help.
Sticking to these guidelines will keep gaming a source of enjoyment every time.
Before you start, decide the maximum amount in BDT you're willing to spend today. When you reach that amount, stop — it's simple but extremely effective.
Set an alarm before you start gaming. Log out when it goes off — and save time for family and other things that matter.
Continuing to play in an attempt to recover losses is one of the most dangerous habits. If you lose within your budget, that is a normal part of the game.
Avoid gaming when you're under work pressure, dealing with family issues, or feeling emotionally low. Your judgment is weaker in those moments.
Gaming is entertainment — not a source of income. Thinking otherwise is where excessive gaming begins. Play for fun.
Avoid long unbroken gaming sessions — get up, drink some water, and take a short walk. Keeping your body and mind refreshed leads to better decisions.