10wicket's Terms and Conditions

1 General Terms & Conditions

By accessing or using the 10wicket platform, you fully agree to these Terms and Conditions. These terms constitute a legally binding agreement between 10wicket and the user. If you do not agree with any part of these terms, please do not use the platform.

10wicket operates under an international gaming license. By using our services, you acknowledge that you are participating on this platform voluntarily and that it is your sole responsibility to comply with all applicable local laws.

2 Account Register

You must provide accurate and complete information when creating an account on 10wicket. 10wicket reserves the right to terminate any account opened with false information.

Account Registration Guidelines

• Each individual may register only one account. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• The name, date of birth, and contact details provided on your account must be accurate.
• Keeping your account password confidential is entirely your responsibility. You must not allow anyone else to access your account.
• Any changes to your account information must be reported to 10wicket support immediately.
• If requested for KYC verification, you must submit a copy of your National ID card or passport.

3 Eligibility Requirements

The following eligibility requirements must be met to use 10wicket's services:

• Users must be at least 18 years of age. Use of the platform by minors is strictly prohibited.
• Online gaming must be legally permitted in your country or region of residence.
• You must use your own payment method — using another person's payment details is strictly prohibited.
• You must confirm that you are of sound mind and participating voluntarily.

4 Deposits & Payments

Deposits on 10wicket can be made via mobile banking, bank transfer, and other electronic payment methods. For full details on deposits, please visit our Deposit page.

Deposit Guidelines

• The minimum deposit amount may vary depending on the payment method.
• Deposits must be made only from a payment method registered in your own name.
• Deposits are generally credited to your account instantly. If there is any delay, please contact support.
• 10wicket does not charge any deposit fees, though your payment provider may apply their own charges.
• 10wicket reserves the right to verify any transaction deemed suspicious.

5 Withdrawal Policy

KYC verification must be completed before withdrawing winnings from 10wicket. Withdrawal requests are typically processed within 2–4 hours, though some cases may take longer.

• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be met before any winnings derived from a bonus can be withdrawn.
• Withdrawals above a certain threshold may require additional verification.
• In accordance with our Anti-Money Laundering (AML) policy, document verification will be required for large withdrawals.
• Cancellation requests for withdrawals that are already being processed will not be accepted.

6 Bonuses & Promotions

10wicket regularly offers bonuses and promotional offers. Each bonus comes with its own terms and conditions, which must be read before claiming.

General Bonus Terms

• Bonuses are available only to players who meet the specified eligibility conditions.
• The welcome bonus can only be claimed once per player.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the required number of wagers have been placed.
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in those bonuses being cancelled.
• Some bonuses are applicable to specific games only and cannot be used on other games.
• If wagering requirements are not completed before the bonus expires, the bonus will be cancelled.

7 Games & Betting

All games on 10wicket are powered by internationally certified software providers. Game outcomes are determined by a Random Number Generator (RNG), ensuring complete fairness.

• If a technical issue occurs during a game, 10wicket reserves the right to void the bet and issue a refund.
• Any errors identified in game results will be corrected and the accurate result will apply.
• Using automated software or bots to play games is strictly prohibited.
• The rules for each game are available within the game interface. Please read them before starting.

8 Prohibited Activities

The following activities are strictly prohibited on 10wicket. Violations will result in account closure and forfeiture of the account balance:

• Creating multiple accounts or using another person's account.
• Placing bets with the deliberate intent to abuse bonuses.
• Attempting to manipulate game outcomes.
• Using hacking tools, viruses, or any other malicious software.
• Using the platform for money laundering or any transactions involving illegally obtained funds.
• Threatening or harassing other players.
• Managing an account on behalf of a minor.

9 Responsible Gaming

10wicket is committed to responsible gaming. Gaming is for entertainment — not a source of income. If you feel that gaming is having a negative impact on your life, please do not hesitate to seek help.

• You can set your own deposit limits at any time.
• A cooling-off period can be activated for a temporary break.
• A self-exclusion option is available for long-term protection.
• For more information on responsible gaming, please visit our Responsible Gaming page.

10 Account Closure

You may close your 10wicket account at any time. Please ensure any pending withdrawals are settled before closing your account.

• Contact our support team to close your account.
• 10wicket reserves the right to close an account without prior notice in the event of a terms violation.
• Any valid balance in a closed account will be refunded; however, bonus balances will be forfeited.

11 Limitation of Liability

10wicket is not liable for any financial losses arising from the user's own decisions while using the platform. For losses caused by technical errors or server issues, we will conduct a responsible investigation and take appropriate action.

• 10wicket is not responsible for game losses resulting from internet disconnection.
• 10wicket is not liable for any errors on the part of third-party payment providers.
• Users are solely responsible for maintaining the security of their own accounts.

12 Changes to Terms

10wicket reserves the right to update these Terms and Conditions at any time. Notice of significant changes will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about these terms, please contact our support team. We are available around the clock to assist you.